Cancellation Policy
Our policy on cancellations, refunds and booking changes at GSB Holidays.
Guest Cancellations
- 30 days or more before the check-in date: Guests are eligible for a 100% refund of the advance booking amount.
- 20 to 29 days before the check-in date: Guests are eligible for a 50% refund of the advance booking amount.
- 15 to 19 days before the check-in date: Guests are eligible for a 25% refund of the advance booking amount.
- 7 to 14 days before the check-in date: Guests are eligible for a 15% refund of the advance booking amount.
- Less than 7 days before the check-in date: No refund will be provided. The advance booking amount will be non-refundable.
Refunds
Approved refunds will be processed within 7 to 10 business days using the original payment method.
Booking Modifications
Any changes to the booking date, number of guests, or accommodation type are subject to availability. Additional charges may apply.
No-Show
Guests who fail to arrive on the scheduled check-in date without prior notice will not be eligible for any refund.
Early Check-Out
Guests who check out before their scheduled departure date will not be eligible for any refund for the unused portion of their stay.
Force Majeure
GSB Holidays shall not be held responsible for cancellations or interruptions caused by natural disasters, extreme weather conditions, government restrictions, pandemics, road closures, or any other circumstances beyond our control. In such cases, rescheduling may be offered or a refund may be provided depending on the situation and management decision.
Cancellations by GSB Holidays
If GSB Holidays cancels a confirmed booking due to unforeseen or unavoidable circumstances, the guest will receive a 100% refund of the amount paid, with no deductions.
Policy Updates
GSB Holidays reserves the right to modify or update this Cancellation Policy at any time. However, the policy in effect at the time of booking will apply to that booking.